Large Event Hospitality Training – SG Academy

LARGE EVENT HOSPITALITY TRAINING

Delivering British‑Style Excellence in Saudi Arabia


Visualize yourself mastering British‑style stadium hospitality, delivering flawless guest experiences, and advancing your career in Saudi Arabia's thriving events industry. This immersive, hands‑on training program equips you with the skills to provide exceptional service at VIP events, corporate functions, and large‑scale stadium events.

A POWERFUL PARTNERSHIP

Strategic Gears & Soul Stirrer: Transforming Large Event Hospitality In Saudi Arabia

Strategic Gears partners with Simeon Gunn, founder of Soul Stirrer, to elevate the standards of large event hospitality — together, they are equipping professionals with the skills to excel in high‑pressure, large‑scale environments.

STRATEGIC GEARS

Founded in 2015, Strategic Gears is one of the largest management consulting firms in the Middle East, delivering high‑impact solutions to 150+ clients across 21 industries.

With a Platinum Ranking among the top consulting firms and a team of 250+ professionals from 18 nationalities, the firm leverages a global network of experts to provide cutting‑edge training programs.

SIMEON GUNN

With 20 years of experience, Simeon Gunn has managed 5‑star hospitality at elite venues such as Chelsea FC, Wembley, and Royal Ascot. His client list includes Amazon, Monster Energy, and Citibank.

Simeon's approach combines real‑world expertise with leadership training, ensuring professionals develop confidence, efficiency, and mastery in hospitality service.

WHAT IS THE PURPOSE OF THE PROGRAM

This program empowers Saudi hospitality professionals with the expertise and confidence to deliver world‑class service, manage stadium hospitality operations efficiently, and create memorable guest experiences.

FORMAT:
8‑hour in‑person training
INTAKES:
From June 29th to July 3rd, 2025
LOCATION:
Riyadh, Saudi Arabia – premium venues with Soul Stirrer & Strategic Gears
CLASS SIZE:
Limited to 30 participants for hands‑on learning
CERTIFICATION:
Certificate of completion from SG Academy & Alumni status

WHO IS THIS PROGRAM FOR?

Designed for ambitious hospitality professionals seeking to excel in fast‑paced stadium environments. Ideal for:

  • VIP & Corporate Hospitality Staff – managing high‑profile guest experiences
  • Event & Stadium Professionals – coordinating large‑scale operations
  • Restaurant Managers, Supervisors & Team Leaders – instilling world‑class service standards
Hospitality image

DURING THIS COURSE, YOU WILL:

  • Master key principles of British stadium hospitality & silver service
  • Perfect personal presentation, communication & guest engagement
  • Learn pre‑pouring techniques for efficient beverage service
  • Gain expertise in table setting, napkin folding & order of service
  • Handle dietary requirements & special guest requests with confidence
  • Manage guest complaints & emergencies professionally
  • Receive hands‑on coaching & practical assessments to refine skills
Course

TESTIMONIALS

Simeon represents the best in mixology, and we could not have had a better experience launching the new Bamboo Nine office. Reception of said cocktails was off the charts – everyone loved them! We had a truly unforgettable evening.

Thanks so much for making our event a success! Soul Stirrer could make and shake such a unique drinks menu at short notice – every cocktail matched our personality perfectly and the event was a huge hit with our team and guests.

8‑HOUR COURSE BREAKDOWN

1
Introduction to Stadium Hospitality & Personal Presentation
Professionalism, precision, personal grooming & uniform standards
2
Mass Pre‑Pouring & Beverage Service Preparation
Techniques for pre‑pouring drinks, tray service in high‑traffic areas
3
Service Briefings, Timings & Team Coordination
Structuring pre‑service briefings, reviewing menus, addressing VIP expectations
4
Table Setting & Napkin Folding
Correct placement of cutlery, glassware & tableware for VIP events
5
Order of Service & Guest Interaction
British service sequence for VIP & corporate guests
6
Handling Dietary Requirements & Special Requests
Common dietary restrictions, cross‑contamination prevention
7
Crisis Management – Guest Complaints & Emergencies
Addressing complaints professionally using the LEAP approach
8
Final Assessment & Certification
Full‑service simulation covering all techniques learned

Ready to Deliver Excellence?

Apply now and secure your seat in the next cohort.

APPLY NOW